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Privacy Policy

Effective Date:21st November 2024

1. Introduction

Welcome to https://www.patrickhamiltonmusic.com]. This Privacy Policy explains how Patrick Hamilton (“we,” “our,” or “us”) collects, uses, stores, and protects your personal data when you visit our website, purchase our products, or interact with us. We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).

By using our website, you agree to the practices described in this policy. If you have any questions or concerns, please contact us at [EMAIL].

2. Data We Collect

We collect the following types of data:

a. Personal Data You Provide:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party payment processors)

b. Automatically Collected Data:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed, duration of visits, and navigation paths

  • Cookies and tracking technologies (see our Cookie Policy)

c. Data from Third Parties:

  • Payment processors or delivery partners may share relevant transactional or logistical information with us.

3. How We Use Your Data

We use your data for the following purposes:

  • To process and deliver your orders for our products

  • To respond to inquiries and provide customer support

  • To send updates, offers, and promotional materials (only with your consent)

  • To analyze website usage and improve our services

  • To comply with legal obligations

4. Legal Bases for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Contractual necessity: For fulfilling orders and providing requested services.

  • Consent: For marketing communications, where you have given explicit consent.

  • Legitimate interests: For improving user experience and maintaining security.

  • Legal obligation: For compliance with applicable laws and regulations.

5. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data. However, we may share data with the following parties:

  • Service Providers: Payment processors, delivery companies, IT support, and analytics services.

  • Legal Authorities: If required to comply with legal obligations or protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity under similar privacy safeguards.

All third-party partners are contractually obligated to handle your data in compliance with GDPR.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Specifically:

  • Order-related data: Retained for 10 years to meet tax and legal requirements.

  • Marketing data: Retained until you withdraw consent.

  • Automatically collected data: Retained for [X] months to improve user experience and security.

7. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data (“right to be forgotten”).

  • Restriction: Limit how your data is processed.

  • Data Portability: Obtain your data in a machine-readable format.

  • Objection: Withdraw consent for processing at any time, including opting out of marketing communications.

  • Complaint: File a complaint with your local data protection authority.

To exercise these rights, contact us at [EMAIL]. We will respond within one month.

8. Data Security

We implement robust security measures to protect your data, including:

  • Secure Socket Layer (SSL) encryption for website transactions

  • Regular software updates and vulnerability assessments

  • Access control to ensure only authorized personnel can access your data

Despite these measures, no system is 100% secure. We encourage you to protect your account credentials and notify us immediately of any suspected breaches.

9. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

  • Binding Corporate Rules (BCRs)

  • Standard Contractual Clauses (SCCs)

  • Explicit user consent

10. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. For more information, please review our Cookie Policy.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page, and we encourage you to review it periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

The GLOBE BV

info@the-globe.be

Ensure you review this policy with your legal counsel to confirm its compliance with your specific operations and obligations.

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